Terms of Sale: Purchase of any products sold by Restaurant Max Inc. shall be subject to and expressly limited by the terms and conditions contained herein. No changes to, waiver of, waiver of, or addition to any of these terms and conditions shall be effective unless agreed to in writing and signed by Restaurant Max Inc.
Restaurant Max Inc. acknowledges and agrees that these terms and conditions supersede the terms and conditions of any purchase order or other documentation used by Buyer and, except for deliver and billing addresses, and quantities prices and items ordered, any conflicting or additional terms are void and have no effect, but that Buyer may place orders by use of credit cards and other documentation for its convenience purposes only. Notwithstanding the foregoing, Restaurant Max Inc. reserves the right at any time to amend these terms and conditions, and Buyer shall be deemed to accept such amended terms and conditions by ordering products herein offered after the date of such amendment. Additional special terms and conditions of Restaurant Max Inc. may be applicable with respect to certain products.
Minimum Order Quantity: Furniture orders less than 15 pieces will be subject to a $50 surcharge. Parts orders less than $100 are subject to a $25 surcharge.
Prices: All pricing quotes / estimates are firm for 30 days from the date quoted. Restaurant Max Inc. reserves the right to change the prices and specifications of its products at any time without notice.
Tax Information: Any tax, duty, custom or other fee of any nature imposed upon the products, their sale, transportation, deliver, use or consumption shall be paid by Buyer in addition to the price quoted or invoiced. If Restaurant Max Inc. is required to prepay any such tax or fee, Buyer will reimburse Restaurant Max Inc.
Payment: Payment terms are credit card, check, money order, cashiers check or cash. Net 30 will not be accepted without prior approval from Restaurant Max Inc. Buyer’s obligation to pay outstanding invoices and all other amounts is absolute and unconditional and is not subject to any abatement, reduction, set-off, defense, counterclaim, interruption, deferment or recoupment for any reason whatsoever. Balances remaining unpaid at due date are subject to an interest charge of 1% per day or the highest rate permitted by law, whichever is lower, until paid. Any discounts, credits or other fees due or owed to Buyer will be applied against delinquent balances before payment or reimbursement is made.
Any disputed amounts should be reported immediately and remitted with the undisputed amount by the payment due date. If Restaurant Max Inc. agrees with the billing dispute, Restaurant Max Inc. will credit Buyer the amount of the agreed-upon billing dispute. All billing disputes must be made within six (6) months of the applicable invoice date, or will be deemed to be waived.
Restaurant Max Inc. reserves the right in its sole discretion to require prepayment from any Buyer at any time and may refuse to sell and/or withhold further shipment until all overdue balances are made current. Buyer shall be liable for, and shall reimburse Restaurant Max Inc. for all costs and expenses it may incur in connection with collection of any amounts owed to Restaurant Max Inc. or enforcement of its rights, including without limitation, reasonable attorneys’ fees and expenses, court costs, and cost of collection agencies.
Returned Goods Policy: Product returns are subject to the following conditions:
- ALL CUSTOM (MADE TO ORDER BOOTHS, STAINLESS STEEL, TABLE TOPS, ETC) WITH SIGNED APPROVAL FOR PRODUCTION – SALE IS FINAL- NO RETURNS – NO REFUNDS
- ALL CUSTOM BOOTHS, TABLE TOPS, ETC – SALE IS FINAL – NO RETURNS – NO REFUNDS
- All returns are subject to the prior authorization of Restaurant Max Inc., in its discretions. Buyer must notify Restaurant Max Inc. at (404) 472-0398. Only items appearing on the approved “RMA” form are acceptable for return. Unauthorized returns will be destroyed and no credit issued.
- Returns that are authorized for product ordered-in-error or shipped-in-error will not be accepted unless returned within 30 days of delivery.
- All returns are subject to a minimum of 25% handling/restocking charge, except for products shipped-in-error.
Warranty: With respect to custom stainless steel, booths, table tops (anything custom – made to order) Restaurant Max Inc. warrants to the original purchaser that, at time of delivery, each standard product manufactured by Restaurant Max Inc. shall be free of defects in material and workmanship and, when used for the purposes and indications described on the labeling, is fit for the purposes and indications described on the labeling. All warranties for a product shall expire as of product expiration date, or if none, after one (1) year from the date of shipment. Warranty resides with the manufacturer from which you purchased the product and thus warranty issues should rest with the manufacturer and not Restaurant Max Inc.
Shipping: Freight charges will be prepaid when orders are placed by the buyer. When expedited delivery, specialized service or alternate transportation modes are requested, or if requests are inconsistent with efficient distribution practices, an additional charge to cover the premium expense will be added to the invoice. Inside deliveries or multiple deliveries, residential deliveries or change of address during transit are subject to additional charges based on current common carrier rates or hourly rates.
Damage or Loss in Transit: Identity of items and extent of damage or loss must be noted on Buyer’s copy of delivery document by the agent of the transportation company. If damage is discovered after receipt of shipment, Buyer must notify the transportation company immediately and request that inspection be made and an inspection report rendered. Concealed shortages or damages within palletized shipments must be reported to Restaurant Max Inc. within 24 hours of delivery or credit will not be allowed. Restaurant Max Inc. will issue a credit for the loss or damage and file a claim with the carrier, providing your request is promptly forwarded to Restaurant Max Inc. and received with 24 hours of delivery. The claim request must be accompanied by a delivery receipt or an inspection report upon which the transportation company has properly noted such damage or loss.
Dispute Resolution Policy:
Any dispute arising from delivery, returns, or payments shall be facilitated
internally by Restaurant Max management; at which point a feasible solution will
be strategized. Should the customer decide to pursue legal action or litigation,
the legal proceedings shall take place in the municipal jurisdiction of Douglas
County, Georgia Municipal Court.
Restaurant Max Inc is not liable for any legal fees, travel expenses, or any
other expenses arising from such disputes.
Send copy of carrier freight bill to Restaurant Max Inc. indicating item and quantity damaged or not received.
Count and inspect your freight before carrier departs. Damaged merchandise should not be accepted.
Please forward all information via fax at 404/ 472-0399 or email [email protected]